Frequently Asked Questions
Q1: Will you help us develop ideas, story-boards and scripts?
A: Yes, client involvement makes the project better and more meaningful
for everyone.
Q2: How long does it take to produce a vidcast?
A: It depends upon the desired length and complexity but we can respond
immediately. A lot depends on your schedule and the appropriate approval
stages that are built in for your input.
Q3: Can we host vidcast productions on our existing servers?
A: Maybe. If the average vidcast length is shorter, well compressed
and viewed somewhat infrequently then we may initially host on your
existing servers. If traffic gets to heavy or higher definition is needed then we'll
propose special high-bandwidth servers geographically dispersed in special
data-centers. This will not be apparent to visitors or clients
Q4: Where do you shoot the material?
A: We suggest shooting at your location however; other locations are
readily available to us.
Q5: After the elements are shot, then what?
A: Our service includes related deliverables such as editorial, full
post-production, encoding, write and validate RSS/XML files, uploading,
and full integration into your web site.
Q6: To what extent do you need our continued involvement?
A: That depends on your comfort level. However, during the development,
shooting, and editorial process, we require an authorized company representative
to sign off on all stages of the work prior to moving to the next step.
Q7: What is "website integration?"
A: Once the production is available online, clients often want a special
section on their web site to feature the new content rather than just
add links to existing pages. This is website integration. Additionally we may also want to post at relevant industry, community or social networking sites.
Q8: What are "RSS" and "XML" files and
why are they important?
A: Spiders and crawlers looking for important keywords can read most
content on your site, but they can't read video and audio files. So
we write RSS and XML files to describe the audio/video content in text
that pleases the spiders and crawlers. Then, when visitors search for
something like "Product Training" or "Model 12345"
the new vidcast content appears in the results.
Q9: Can we use our own writers, existing content, creative
people and web resources?
A: Sure!
Q10: Who owns the work when it's done?
A: You, except for licensed elements. However we would like your permission to use clips for promotional purposes.
Q11: What other sites would tell us more about you?
A: For Mr. Kennedy, TheSmallBusinessOwnersManual.com,
LosAngelesNetworkFixes.com,
MicronetOnly.com
and several others upon request; for Mr. Callas, JohnCallas.com,
much of Patrick McArthur's work can be see at PatrickMcArthur.com.